Unlimited Support


We know that every company is unique and that is why we offer customizable MayaCare packages tailored to your individual IT setup and budget. Our monthly contract offers our clients the joy of allowing their teams to focus on what they are good at without the distraction of technical roadblocks.


All our packages include:-


Unlimited Telephone
& Remote Support

Our experienced helpdesk team are responsive, professional and friendly. We are available from Mon – Fri, 09h00-17h30 to offer day-to-day support for all your users and their devices.

Managed
Services

Change is inevitable so it is important to keep your software and equipment up to date. This will ensure that your systems operate optimally while remaining secure and stable.

Dedicated
Account Manager

Building a relationship and a better understanding of your business is at the heart of why we dedicate an account manager to you. A key contact between your business and ours.

Onsite
Support

80% of issues are resolved remotely but on the occasions where issues require a resource onsite. We offer a response time from 4hrs.

Our Services


Project
Planning

Cloud Backup, Storage &
  File Hosting Solutions

Hardware
Procurement

Network
and Security

Cloud Email
Solutions

Broadband
services

VOIP telephony
solutions

Cyber Essentials
Certification

Consultancy
 

Managed
Licensing

Cross Platform
Support

Copier and
Printer Management

Optional Add ons


You can enhance your package by adding additional support features


Automated
Monitoring

Let your systems tell us what is wrong before you do. Our goal is to fix the problem before you even know about it.

Virus and Malware
Protection

Subscribe to our software protection solution and we will manage and protect your Mac suite against attacks.

Emergency
Loan Units

Should you need a loan Mac in a hurry, we can configure a Mac with your desired setup and deliver to you ASAP


Housekeeping
visits

Our team will perform quarterly Health Check visits to ensure your Mac suite is running smoothly and discuss your IT solution with you to see how it can be optimized.

Hardware
Repairs

In the unlikely event that you experience a hardware failure with one of your Macs, we are partnered with an Apple Service centre and can arrange collection, repair and delivery on your behalf.

Managed
Firewalls

Reliable and secure management of your Network, protecting your business from external threats. Monitored by our Network team to ensure you keep up to date.

Partners


We supply Microsoft, Adobe, Google Gsuite, Extensis, Mimecast, Egnyte, Archiware, Webroot and Sophos licenses. So compliance, updates and renewals are always correctly specified and aligned to your needs.

The flow of new product versions and upgrades requires a certain amount of careful consideration and organisation. Your software needs are rarely static, and requirements are always changing and advancing.

How about less complexity and a simple, practical approach for your licensing needs?

Let Maya Solutions take on all your software licensing solutions, software procurement and software asset management services.



Get in touch

020 3111 9878

Address

Maya Solutions Limited
25 Grove House
76 Sidmouth Avenue
Isleworth
TW7 4FQ

Contact

  020 3111 9878
  info@mayasolutions.co.uk